1. Introduction
Udaipur jeep safaris, a travel agency registered by the name of (Hola tours), with its registered office at 58, Kumbha Nagar, Hiran Magari Sec 4, Udaipur, Rajasthan 313001, welcomes you to our website and services. Our contact details are as follows:
- Phone: +91 88752 55781
- Email: yashudr14@gmail.com
- Website: www.udaipurjeepsafaris.com
We specialize in providing personalized travel experiences to our clients. Our services include but are not limited to:
- - Customized tour packages
- Hotel bookings
- Travel insurance
- Visa assistance
2. Booking Terms
To make a booking with us, you can:
- Book online through our website
- Call us at +91 88752 55781
- Email us at yashudr14@gmail.com
To secure your booking, we require:
- A non-refundable deposit of 25% of the total tour cost at the time of booking
- A second payment of 25% of the total tour cost at the time of confirmation
- The balance payment of 50% of the total tour cost 48 hours before arrival
We accept payments through:
- Online payment gateways
- Bank deposits
Once we receive your payment, we will send you a booking confirmation email with details of your tour.
3. Cancellations and Refunds
If you need to cancel your tour, please notify us in writing. Our cancellation policy is as follows:
- If you cancel before 48 hours of arrival, we will refund 50% of the total tour cost
- If you cancel within 48 hours of arrival, no refund will be given
- Refund amount will credit in 7 working days.
Please note that some tours and services may have different cancellation policies, which will be advised at the time of booking.
4. Travel Insurance
We highly recommend that you purchase travel insurance to cover unexpected medical or travel-related expenses. Travel insurance can provide coverage for:
- Trip cancellations or interruptions
- Medical emergencies
- Travel delays
- Loss or theft of luggage
Please note that Hola Tours is not responsible for any losses or expenses incurred due to unforeseen circumstances.
5. Travel Documents
It is your responsibility to ensure that you have the necessary travel documents, including:
- A valid passport
- Visas (if required)
- Travel insurance documents
Please check with the relevant authorities for the latest travel requirements.
6. Code of Conduct
While on tour, we expect you to:- Respect local customs and traditions
- Follow the instructions of our tour guides
- Not engage in any illegal or disruptive behavior
Failure to comply with our code of conduct may result in your removal from the tour without refund.
7. Privacy Policy
We collect personal data from you to:
- Information We Collect
We collect personal information such as your name, email address, and payment details when you place an order or sign up. - How We Use Your Information
We use your information to process your orders, communicate with you, and improve our services. - Cookies
We use cookies to personalize content, analyze our traffic, and improve your browsing experience. - Data Security
We take precautions to protect your information both online and offline. - Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy anytime.
We will not share your personal data with any third party without your consent. We will take all reasonable steps to protect your personal data from unauthorized access.
8. Limitation of Liability
Hola Tours will not be liable for any losses or expenses incurred due to:
- Unforeseen circumstances
- Natural disasters
- Political unrest
- Travel delays
Our liability will be limited to the amount of the tour cost paid by you.
9. Governing Law
These terms and conditions will be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of these terms and conditions will be resolved through arbitration.
10. Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time without notice. It is your responsibility to check our website for the latest version of our terms and conditions.
By booking a tour with us, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.